Professional Help For Hoarders

Diogenes Sufferers

We all have different personalities, and each of us reacts to stress differently. Some us of lash out right away, while others hold it in until it begins to manifest itself outwardly. 


Patients with Diogenes syndrome often fall into the latter category, and their hoarding situation can be one of the most severe.

The disorder is most prevalent in people of high intelligence at or beyond middle age. These individuals reacted to stressful situations by becoming distrustful of others, leading them to enter into a state of extreme self-neglect, isolation, and despondency. Because they lack the decision-making skills and the sense of purpose to make the upkeep of their homes possible, they tend to hoard trash while maintaining no organization whatsoever, and their living space becomes a sea of garbage, waste, and decay.

The lack of organization within their homes can cause more than physical destruction, however. Even more severe is the mental effects associated with Diogenes syndrome. Because sufferers have cut themselves off socially, finding a way to help them can be extremely difficult. By the time others become aware of the extent of the damage done, they have often sunken into catatonia–that is, a complete disassociation from their environment–and are on the verge of a mental breakdown.

The Solution for Diogenes Sufferers


Stress finds a way into each of our lives, but when it affects us as severely as it does people with Diogenes syndrome, turning a new leaf can seem impossible. Many people do not know how to begin to help, and when they try, often end up upsetting the sufferer even more. Treating Diogenes victims requires tact and knowledge as well as time and patience.

Our approach towards Diogenes patients embodies all our core values, yet we take special precautions with this type of hoarder because their situation is so delicate. 

Before we begin to clean, it is vital that we first earn their trust, which is often the most difficult part of these cases due to the naturally suspicious nature of the patient. Instead of overwhelming them with facts and logic, we try to first have them warm up to individuals so that we can make slow, yet steady, progress. Once we have convinced them that we are here to help, we can begin the process of cleaning and reorganizing their home. These measures, combined with proper mental care, give the Diogenes sufferer a better hope of recovery. We do more than just lend a hand; we show them how to help themselves.


The Hoarders 911 team is trained to handle every situation with the utmost delicacy. We’re here to restore the sufferer’s life, not wrest it away.  We never make a decision about any belongings without asking permission first, and we remain conscious of the wishes of the client during every step of the process. When we have finished, our goal is to have the patient restored to a state of energy, socially at ease, and able to care for themselves—and the sense of relief will be liberating. The first hurdle  is also the highest–that is, the decision to seek help. As for the rest, we’ll take it from here.

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Client organizations in the NYC area include:


Visiting Nurse Service, Senior Health Partners, Community Counseling & Mediation, Human Resources Administration, Administration for Children's Services, Child Protective Services, and NYC Housing Authority. We also work with a wide range of building management companies, estate attorneys, court guardians, social workers, Holocaust survivors and their families, caretakers and patient advocates, eviction cases, violations removal, individuals calling on behalf of their parents, and Medicare and Medicaid recipients.

New York

New York

Call us today on 1-718-627-5781

© 2019 by Hoarders911